11,000 Electronic Referrals and counting..

The number of Optometry practices using CCG to generate electronic referrals direct to secondary care Health and Social Care Trusts continues to increase. As of the end of April 2018, 219 GOS contractor practices have been enabled for use of eReferral via CCG with almost 11,000 referrals having been generated by Optometrists using CCG. The benefits of eReferral are clear – it affords safe, immediate and efficient transfer of a referral directly to Health and Social Care Trust using a dedicated referral template aligned to a care pathway (e.g. glaucoma, macular service etc.…) 

IMPORTANT: PLEASE NOTE 

Of these 219 contactor practices that are enabled currently approx. 30 have not as yet used the system. It is important that Optometry practices that have been enabled and given a “go-live” to use CCG, and have not as yet used the system, begin to use it as soon as is possible. GP practices have been advised of the list of Optometry practices that have been trained in the use of CCG, issued with CCG user accounts and have therefore enabled to send their own referrals electronically. Practices that are noted to have been enabled for CCG and which still generate paper referrals for a GP to process may receive queries from GP practices in regard to any paper referrals they have sent. The GP practice will expect these practices to send their own referrals via CCG. 

The list of primary care Optometry practices which have access to CCG will be hosted on the HSCB Primary Care Intranet and this is the list that GPs and other primary care professionals (Optometrists included) will have access to. Optometry practices that utilise the HSC Optometry portal can access the Primary Care Intranet by clicking the icon “HSC Primary Care Intranet” – see image within this paragraph. 

IMPORTANT: PLEASE NOTE 

Optometrists using CCG to generate eReferrals must remember to select their own name from the drop down list of Optometrists in the relevant section of the referral. This will ensure that the referring optometrists name is transferred to the CCG referral. 

IMPORTANT: PLEASE NOTE 

If when generating a referral the situation arises where an optometrist cannot “match” a patient and autofill the patient and GP information in the referral, a referral can still be generated. In this eventuality please contact one of the HSCB Optometric Advisers who will provide you with the necessary information to complete the referral. If you are a practice that uses CCG please do not send paper referrals for patients who have failed to “match” on the CCG system. 

janice.mccrudden@hscni.net | fiona.north@hscni.net | margaret.mcmullan@hscni.net 

PLEASE NOTE: 

IN THE INCOMING WEEKS A NEW FUNCTION OF “SEARCH BY HCN” WILL BE ENABLED ON THE CCG SYSTEM AND THE ISSUE OF PATIENTS ‘FAILING TO MATCH’ ON CCG WILL RESOLVE